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We Are A Customer Experience Management Firm

For over 40 years, Eliant has been the homebuilding industry’s premier reputation management firm, helping builders increase sales from referrals. Providing insights and best practices via our live workshops, webinars, and online learning university, over 1,800 builders in the US, Canada, and the Middle East have successfully implemented our highly acclaimed “Blueprint for the New-Home Purchase Experience.”

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40th Anniversary Celebration & Homebuyers’ Choice Awards 2024.  Learn More

Who claimed the top customer experience honors?
See this year’s winners

Since 1984, our mission has been to measure and understand the drivers and deliverables behind extraordinary customer experiences in the new home industry. Powered by our best-in-class technology, we equip our clients with the data, insights and action steps they need to grow their businesses by delighting customers at every turn.

Couple taking a Customer Experience Survey, partial image with shoulder

Couple taking a mobile customer experience survey at home

Management by Eliant

You can’t improve what you don’t measure. But measurement alone won’t deliver happier homebuyers, better partnerships or more referral sales. What matters is what you measure and how you act on the insights. Explore how Eliant can make customer experience management finally work for you.

Mobile device customer survey being taken at home

Candle on countertop

Our Solutions for Homebuyer Delight

Eliant Home

Measure + improve new homebuyer’s satisfaction

Eliant Certified

Measure + improve mortgage, escrow + design customer experiences

Eliant Reviews

Take control of your online reviews + reputation

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