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A POWERFUL New Eliant CX Training Book by Bob and Ken Mirman |
“… best practices & insights… are like gold nuggets. I’m recommending (it) to… each division.” – Tom Mitchell, President/COO; Tri Pointe Homes “Better than a solar eclipse: More laughs, and you don’t need special glasses.” |
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You’ll Chuckle. You’ll cringe. You’ll learn!
Who knows more about the purchase experience than your customers? Read homebuyers’ verbatim comments & surprising suggestions from improving your delivery of an experience which drives sales from referrals. Every team member will learn from these department-based insights and best practices for Sales through Customer Care. Order a copy for every field representative! |