Become the
Monday, October 29 & Tuesday October 30, 2018
MONDAY: 5:30PM – 8:30PM
Networking & hors’oeuvres
TUESDAY: 7:30AM – 5:00PM
Roundtable Builders share best practices.
The afternoon session will include a panel of trades providing suggestions for improving the builder-trade relationships.
Keynote speaker: CAROL SMITH
International Customer Experience guru
Full day of small group sessions, discussions, best-practice sharing
- Create & maintain true trade partnerships and loyalty
- Deliver extraordinary Warranty Service
- Review options for addressing the trade shortage
- Deliver consistent customer service levels
- Discuss new software and time-saving technologies
Trade Panel Discussion: Trades sharing their experiences and suggestions; Q&A (1-hour)
MODERATOR: ERIC MITCHELL, Eliant VP, Innovation
TANNER SCHAMBER
President, Schamber Electric
DAN SLAVIN
President, West Coast Drywall & Paint
TERRY MARTIN
CEO, Caliber Interiors, Inc.