ELIANT SOLUTIONS

Homebuilding is the ultimate people business

To win, homebuilders, trades, lenders and escrow companies need to work together to create extraordinary products and experiences for homebuyers.

We create the tools and programs the industry needs to measure and vastly improve customer experiences. Through superior surveys, reliable data and actionable insights, we deliver solutions for homebuyer delight.

Home

Every company deserves a success blueprint, tools, and guidance to create a world-class experience that earns referral sales and a strong online reputation.

Homebuilders (for sale & build-to-rent), master-plans, developers, lenders, title & escrow companies, design firms, and trade partners use our programs to improve their customer, employee, and partner experiences.

The Eliant Home Difference

  • Tailored CX touchpoints
  • Prescriptive reports & dashboards
  • Unlimited subscriptions
  • Competitive industry benchmarks
  • Dedicated Client Success Manager
  • Resource library
  • Best practices workshops
  • Awards & recognition
Request a Demo

Additional Home Solutions

Eliant Reviews

Exclusively for Eliant Home clients. Take control of your online reviews + reputation.

Learn More

Eliant Engage

Manage all your Eliant products in one place with our app, Eliange Engage, available on iOS and Android. 

Learn More

Reviews

Current online ratings and review sites leave homebuilders with a lot to be desired. Many are little more than magnets for consumer rants or contain illegitimate reviews from bots and unverified homeowners. These unchecked negative reviews ultimately cost homebuilders leads and sales. To balance the scales, we’ve developed Eliant Reviews.

Exclusively for Eliant Home clients, our homebuyer review site makes it easy to source and publish positive, verified homeowner ratings and reviews so you can take back control of your reputation online.

The Eliant Reviews Difference

  • Made for prospective homebuyers
  • Improve web search visibility
  • Closed platform with verified reviews
  • Generate leads and traffic for your communities
  • Analytics reports
  • Engage prospective homebuyers
  • Easy community management
Request a Demo

Eliant Reviews Impact

View Builder Reviews

Engage

With Eliant Engage, your most powerful metrics are now right at your fingertips.

As a field representative and or operational manager, you will find Eliant’s Engage app useful in providing you with up-to-the-minute access to your customers’ feedback and suggestions:

  • Get personal progress reports. Monitor your own performance by analyzing your customers’ ratings, comments, trends, and improvement-opportunities.
  • See how your ratings rank vs your colleagues within your company or division.
  • Stay connected. Call, text, or email customers directly from the app.
  • Customer evaluation status reports: See which customers have submitted their evaluation and who is scheduled to soon receive their evaluation invitation.
  • Gain insights. Keep tabs on customer feedback across every milestone and learn from their suggestions.
Request a Demo

Watch Now to Learn More

With Eliant Engage, you can effortlessly manage our extensive collection of tools right at your fingertips. Our intuitive interface allows you to easily categorize, search, and access your entire tool arsenal in a matter of seconds.

DOWNLOAD NOW!

Eliant Engage Logo

tradeSTAR

Becoming your trades’ preferred builder doesn’t happen overnight.

  • Two-way conversation
  • Top Trade Index
  • Online, mobile-friendly evaluations
  • Individual Trade Scorecard
  • 1–2 minutes per trade/builder
  • Intuitive digital reporting dashboard
  • Individual Builder Scorecard
  • Customized reports emailed to you

You will finally have an industry-researched platform to gather objective scores and comments from your trade partners, and provide your trades the same feedback in return. True partnership.

Request a Demo

Receiving and analyzing feedback from your trades is key to ensuring that your company is on track. It’s a critical insight – and keeps you and your trades accountable.

Benefits of our comprehensive 360-degree trade feedback platform:

  • Trade partner feedback helps you improve your internal systems & processes
  • Trades very much appreciate being asked for their input
  • Recognize top performers and coach lower performing trades

Become the top builder your trades want to work with!

Certified

Apply Eliant’s surveying methodology, analysis, and reporting to your mortgage loan institution, escrow company or design business with Eliant Certified. Made specifically for vendors, Eliant Certified is an assessment series and experience management program that measures and improves the customer experience for homebuyers by holding your teams accountable for delivering great service.

The Eliant Certified Difference

  • Become a preferred vendor
  • Intuitive reporting dashboard
  • Customer Experience Blueprint
  • Customized reports emailed to you
  • Resource library and training videos
  • Dedicated Client Success Manager
  • Develop data-informed incentive programs
Request a Session

2023 Eliant Certified Programs In Action

Workshop picture #1 copy 2
Workshop picture #1 copy 1
Skip to content