ELIANT SOLUTIONS

Homebuilding is the ultimate people business

To win, homebuilders, trades, lenders and escrow companies need to work together to create extraordinary products and experiences for homebuyers.

We create the tools and programs the industry needs to measure and vastly improve customer experiences. Through superior surveys, reliable data and actionable insights, we deliver solutions for homebuyer delight.

The service that put us on the map, Eliant Home is the premiere multi-stage homebuyer assessment and experience management program in homebuilding.

Taken at the move-in, mid-year, and year end mark, Eliant Home surveys measure new homebuyer satisfaction with your homes. To help you improve your customer experience delivery, our platform then synthesizes your survey results into actionable insights, with a focus on the top seven behaviors that drive homebuyer referrals.

The Eliant Home Difference

  • Evaluates three milestones: move-in, mid-year, year-end
  • Intuitive reporting dashboard
  • Customized reports emailed to you
  • Competitive benchmark reporting
  • Dedicated Client Success Manager
  • Referral Driver Index™
  • Interactive Score Guidance
  • Resource library and training videos

Additional HomeCX Solutions

Eliant Reviews

Exclusively for Eliant HomeCX clients. Take control of your online reviews + reputation.

Eliant Engage

Manager all your eliant products in one place with our new apps available on iOS and Android.

Current online ratings and review sites leave homebuilders with a lot to be desired. Many are little more than magnets for consumer rants or contain illegitimate reviews from bots and unverified homeowners. These unchecked negative reviews ultimately cost homebuilders leads and sales. To balance the scales, we’ve developed Eliant Reviews.

Exclusively for Eliant Home clients, our homebuyer review site makes it easy to source and publish positive, verified homeowner ratings and reviews so you can take back control of your reputation online.

The Eliant Reviews Difference

  • Made for prospective homebuyers
  • Improve web search visibility
  • Closed platform with verified reviews
  • Generate leads and traffic for your communities
  • Analytics reports
  • Engage prospective homebuyers
  • Easy community management

Eliant Reviews Impact

COMING SOON

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Welcome To Eliant Engage

With Eliant ENGAGE, your most powerful metrics are now right in your pocket.

With Eliant Engage, you can effortlessly manage our extensive collection of tools right at your fingertips. Our intuitive interface allows you to easily categorize, search, and access your entire tool arsenal in a matter of seconds.

Becoming your trades’ preferred builder doesn’t happen overnight.

Benefits of our comprehensive 360-degree trade feedback platform:

  • Trade partner feedback helps you improve your internal systems & processes
  • Trades very much appreciate being asked for their input
  • Recognize top performers and coach lower performing trades

Become the top builder your trades want to work with!

You will finally have an industry-researched platform to gather objective scores and comments from your trade partners, and provide your trades the same feedback in return. True partnership.

Receiving and analyzing feedback from your trades is key to ensuring that your company is on track. It’s a critical insight – and keeps you and your trades accountable.

Apply Eliant’s surveying methodology, analysis, and reporting to your mortgage loan institution, escrow company or design business with Eliant Certified. Made specifically for vendors, Eliant Certified is an assessment series and experience management program that measures and improves the customer experience for homebuyers by holding your teams accountable for delivering great service.

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