A major division of Eliant is dedicated to the real estate industry, but we evaluate customer perceptions for many other industries as well. No matter what field you’re in, we can collect customer evaluations which provide the right answers to help your business grow in ways you never thought possible. The Eliant Surveys offer products and methodologies to fit any industry.
No matter what your business is, if you have customers we have a customer experience review process which can be customized for your specific industry. Our evaluations provide valuable data to give you a deeper insight into what prospective customers want and how well you’re meeting their needs. Keep them delighted. Keep them coming back. Keep getting referrals. Contact us to see how your business can benefit from our unique evaluation process.
With over 2 million surveys to date, rateHOME (previously the Eliant Benchmark Survey Series) is the premier evaluation program for new home builders nationwide. Our 2016 average survey response rate was over 70%! Now that’s something to write home about. Want more info about rateHOME? Call or email us today.
Finding the money to buy a new home is probably the hardest step for new home buyers. With rateLENDER, you’ll be able to hold your loan officers and processors accountable for delivering an extraordinary mortgage experience. Want answers? Ask us.
Superintendents, customer service representatives, and purchasing agents evaluate the work of each trade (sub-contractor). Eliant uses this input to rank your trades against other similar trades in the market. Eliant also offers the TradeStar program that allows builders to easily share their ratings with their trade partners. Now, subcontractors can view builder feedback and then formulate and execute specific action plans. Contact us for more information.
Sub-contractors can now rate new home/condo/apartment builders based on their experience. Builders can then see their own ratings and how they match up against other builders in the area. Want to be reviewed better than your competitors? Ask us how.
Most of the population lives in apartment buildings, which makes them goldmines of tenant feedback. With rateApartment, you’ll be able to mine that precious data and gain insight into how tenants truly feel about many issues like building quality, amenities, leasing reps, move-in process, and the overall apartment living experience. As an apartment owner, you’ll be able to see online or emailed reports at intervals of your choosing regarding what works and what needs work. All this valuable information will help you improve the processes and quality of your apartment community so you can attract new tenants, get current tenants to renew their leases, and secure more referrals. Contact us today to start digging into your goldmine of tenant survey data. We’ve got the answers to help you hit pay dirt.