Category: Industry News

The Unexpected Thing that Keeps the Home Market Growing

How Much Does Customer Care Drive the Market? Steve Jobs once said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” The same is true for homebuilding. While home prices and the job market are drivers of home purchases, the customer journey is also a […]

Drive Design Center Sales With These 5 Strategies

Inside the Design Center: How to Successfully Grow Sales and Referrals When you help someone design the look and feel of their new home, you play a lasting part in the way they live. A home serves as the backdrop of life’s most memorable moments, whether it’s hosting family for the holidays or having a […]

LABOR WOES? TRY GRATITUDE AND RESPECT

By Gene Myers CEO of Thrive Home Builders in Denver In our industry, nothing is more important than the relationship between builders and their trades. We constantly talk about becoming the Builder of Choice for consumers and trades. In fact, we just completed a one-day Eliant Roundtable about “Becoming the Builder of Choice”, with builders […]

Millennial Home Buyers and Rental Markets

Changes on the horizon for rental homes! Home ownership rates are growing…blame it on the millennials. Click here to read the article.

Oakwood Homes Creates the Colorado Homebuilding Academy

“Every single year the labor situation has basically gotten worse,” said Patrick Hamill, CEO of Oakwood. To read more on how he has created a solution for Colorado’s construction labor shortage click here .

2017 Homebuyers' Choice Award Winners

Homebuilders who delivered best customer experience honored with 2017 Eliant Homebuyers’ Choice Awards  MBK Homes earns top rating of all multi-divisional home builders in the nation.  The Olson Company named top-rated single division builder in the nation. DANA POINT, CA – Homebuilders who provided their customers with the best purchase and ownership experiences—according to surveyed homebuyers—have been honored […]

Design Matters at TRI Pointe

One of the country’s top home building companies urges its employees to pause their design process and question the “What If” to bring more value to homeowners.

5 Steps for Properly Setting Buyers' Expectations

Honesty is the fastest way to prevent a mistake from turning into a failure.
— James Altucher

TRI Pointe Homes Named Builder of the Year!

In just seven short years of operation, TRI Pointe Homes, a member of TRI Pointe Group, has navigated their way to heights unimaginable for such a young company.

Managing Our Buyers' Expectations (Part II)

Controlling expectations today yields referral-sales tomorrow “The first step in exceeding your customers’ expectations is to know those expectations.” -Roy H. Williams   Each day, it has been estimated that 12.8 million people participate in America’s business lunches. When the check arrives at the lunch table, one of the participants usually grabs the tab and says […]