In a year marked by dramatic changes for so many people across the globe, we have one very exciting announcement to make: Eliant is opening its first East Coast office in the Raleigh, North Carolina area. This expansion signals a new era in our strategic growth as we take our in-person services and training […]
The New Home Company comes in first among multi-divisional builders and The Olson Company named top single-division builder; Dave Patwell of Irvine Pacific wins top individual honor. Homebuilders who provided their customers with the best purchase and ownership experiences, according to surveyed homebuyers, were honored in the 24th annual Eliant Homebuyers’ Choice Awards that […]
TRI Pointe Group and New Home Company earn top honors Earning the title ‘Builder of the Year’ is an honor reserved for only those builders who are firing on all cylinders and excel in every aspect of the process, from land acquisition through customer service. The entire Eliant team congratulates two of the nation’s best-of-the-best […]
“Every single year the labor situation has basically gotten worse,” said Patrick Hamill, CEO of Oakwood. To read more on how he has created a solution for Colorado’s construction labor shortage click here .
“Learn from the mistakes of others. You can never live long enough to make them all yourself.” ~Groucho Marx You can bet your life that Groucho was right. Time is short. Why not speed up the learning curve and learn from others’ mistakes and successes? Use Customer Evaluations to Motivate Your Staff Yelp. Trip Advisor. […]
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter, British Airways Kind of surprising to read the above statement from an airline guy. I don’t know about you, but when I am sitting in the cabin of a plane preparing to take off, […]
Honesty is the fastest way to prevent a mistake from turning into a failure.
— James Altucher
In just seven short years of operation, TRI Pointe Homes, a member of TRI Pointe Group, has navigated their way to heights unimaginable for such a young company.
Controlling expectations today yields referral-sales tomorrow “The first step in exceeding your customers’ expectations is to know those expectations.” -Roy H. Williams Each day, it has been estimated that 12.8 million people participate in America’s business lunches. When the check arrives at the lunch table, one of the participants usually grabs the tab and says […]